Feedback | Dr. L’Tanya Joy Bailey, DDS

General Patient Information

How would you rate our concern for you and your privacy?

How often have you visited our practice within the past year?

Did you schedule an appointment by phone or did you drop in?

If you scheduled an appointment, did you have to wait longer than expected?

How easy was it to make an appointment by telephone?

How easy was it to make an appointment online?

Was the person who scheduled your appointment courteous and helpful?

How would you rate the courtesy of the staff at the reception desk?

How long did you wait in the reception area beyond your scheduled appointment time?

How long did you wait in the exam room before the dentist appeared?

Did the support staff member clearly identify themselves & their qualifications?

How would you rate the competence of the technician/assistant who helped you?

How would you characterize the concern that the technician/assistant showed?

Did the technician/assistant respond to your requests within a reasonable period?

How would you rate the professionalism and competence of the technician/assistant?

Were you able to see the dentist of your choice?

Did you feel that your dentist spent an adequate amount of time with you?

What would describe the demeanor of your dentist?

How would you rate the competence of your dentist?

Did you feel that your dentist’s examination was thorough?

How do you feel about the clarity of the dentist’s explanation of your pet’s condition & treatment options?

How well did your dentist include you in healthcare decisions?

Were your questions answered to your satisfaction?

Would you recommend this facility and its staff to your family and friends?

Please list any areas in which our service could be improved…

Please share any additional comments…

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